Report a lost or stolen card
Call our support teams right away— available 24/7 all year round.
Membercard
Has your Member Card been lost or stolen?
Contact our support team right away.
Mastercard
Has your MasterCard® been lost or stolen?
Contact Collabria MasterCard® support team right away.
CARD SECURITY
What to do next
Take these steps to protect yourself after reporting your missing card:
- Review your account activity and notify us of any unauthorized transactions
- Replace your card and get a new PIN
- Monitor your accounts to ensure no further unauthorized transactions have been placed
Easy ways to keep your credit cards safe
It’s very important to keep your credit card secure. Here’s four steps to follow:
1
Sign up for real-time fraud text alerts
2
Frequently monitor your card history for unusual activity
3
Don’t auto-save your credit card and other personal data
4