Make a business insurance claim
Information and contact details to help make the unexpected a little less stressful.
BUSINESS INSURANCE CLAIMS
Need to make a claim on your business insurance?
During business hours (Monday – Friday between 8:30am – 4:30pm), our experts are your first line of defence. Call our Commercial Insurance Department at 1-877-811-3644. Make sure you have the necessary things on hand to help with the process.
Information you’ll need:
- If your claim involves theft or vandalism, contact the police first
- Your insurance policy and policy number
- Details on the circumstances and damage
- Police file number (if applicable)
Need to make a claim beyond business hours?
Call the toll-free number based on the city or town you’re in:
| City | Claim Partner | Phone Number |
|---|---|---|
| CAMPBELL RIVER | SCM Claims Pro | 1-866-292-6548 |
| COMOX/COURTENAY | SCM Claims Pro | 1-866-292-6548 |
| DUNCAN | SCM Claims Pro | 1-866-292-6548 |
| GABRIOLA | SCM Claims Pro | 1-866-292-6548 |
| NANAIMO | SCM Claims Pro | 1-866-292-6548 |
| PARKSVILLE | SCM Claims Pro | 1-866-292-6548 |
| PORT ALBERNI | Coast Claims Service | 1-250-724-3287 |
| PORT MCNEILL/PORT HARDY | Coast Claims Service | 1-855-787-2283 |
| QUALICUM BEACH | SCM Claims Pro | 1-866-292-6548 |
| VICTORIA | Coast Claims Service | 1-866-694-3111 |
*If your business insurance is through Intact Insurance, please call 1-866-464-2424.