Sign-in to online banking
For added protection and security, members need to activate 2-Step Verification. Read our step-by-step guide or learn more here.

Log in now
Includes the new 2-Step Verification feature for even greater security

Reset my PAC
Here’s what to do if you need to reset your Personal Access Code

Register now
Use our self-serve enrolment service available 24/7

Benefits of digital banking
New digital experience coming November 3
You told us you want better digital tools, and we’re listening. We’ve built a stronger foundation so we can bring new banking features to you faster, guided by your feedback.
New benefits include:
- Lock your debit card when you misplace it with Lock’N’Block®
- Block debit card use in other countries with Lock’N’Block®
- Send remittance details with your e-Transfers, such as invoice information
- Nickname your bill payees to stay organized
- Check Qtrade Guided Portfolios® investment account balances

TRAVEL ADVISORY
Are you travelling outside of Canada?
Make sure you’ve got travel insurance and check verification settings to access online banking from anywhere. If you need to contact us while you’re away, you can:
- Chat with us on Webchat Mon – Fri 8am – 7pm; Sat 8:30am – 4pm PST
- Send us a message using this contact form
- Call our international number at 778.762.4649. Long distance charges will apply.

COLLABRIA SERVICE CHANGE
Manage your credit card with CardWise
For those members who have a personal Collabria credit card, you can now manage your card using the CardWise app or website. Business cardholders can continue to use MyCardInfo.
