What can you do online?

Online renewal is available for eligible ICBC policies. Here's what you can do on the ICBC website:

• Renew the same ICBC insurance coverage you have now
• Renew policies for leased vehicles effective on or after January 6, 2025 
• Add drivers with BC driver's licences to your policy
• Update your address
• Change how you use your vehicle

The personal touch is still important. If you want to add or remove Optional coverage, you'll need to contact your insurance agent.  

What can't be renewed online?

Some policies and vehicles can’t be processed online, such as:

• Temporary operation permits
• New policies, lapsed policies or cancellations
• Mid-term changes
• Joint ownership or multiple owners
• Policies for leased vehicles with more than one lessee
• Motorcycles, motorhomes (RVs), trailers, and collector vehicles
• Commercial or fleet policies

How can you determine if your ICBC insurance policy is eligible? 

Just reach out to one of our insurance experts to determine if your policy can be renewed online. Or, answer 3 questions on the ICBC website to determine eligibility. Remember, whether you renew your ICBC auto insurance online, over the phone, or in person, we’re here to support you. 

How do you renew online?

Go to ICBC’s website and select a broker to review your renewal. If you select Coastal Community Insurance Services, we will review your policy and reach out to you directly if we have questions, giving you peace of mind. 

No matter the method you choose, it’s a good idea to review your policy before you renew it. Feel free to reach out to discuss any changes in your circumstances to ensure you get the policy best suited to you.